Refund Policy

At Globmarts, we offer a 30-day return policy. This means you have 30 days from the date you receive your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. You'll also need to provide the receipt or proof of purchase.

To initiate a return, please contact us at globmarts.com. If your return is approved, we will provide you with a return shipping label and instructions on how to send your package back. Items returned without prior authorization will not be accepted.

For any return inquiries, you can always reach us at support@globmarts.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect. We will evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (like special orders or personalized items), and personal care goods (like beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions about your specific item, please contact us.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The quickest way to get what you want is to return the item you have and make a separate purchase for the new item once the return is accepted.

European Union 14-Day Cooling-Off Period

For items shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As stated above, your item must be in the same condition as when you received it—unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you if the refund is approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at contact@globmarts.com.